Legal
Privacy Notice
How we collect and use personal information through this website.
Draft for review. This page has not been approved for publication. Wording must be reviewed by CGS and an appropriate adviser, and every marked placeholder replaced.
Last updated: [PLACEHOLDER — date of approval, DD/MM/YYYY]
Who we are
[PLACEHOLDER — registered company name], company number [PLACEHOLDER — company number], registered office [PLACEHOLDER — registered address], is the controller of personal information collected through this website. Contact: [PLACEHOLDER — privacy contact email].
Consultation requests
When you request a consultation we collect your organisation name, contact name, work email, telephone number, service type, number of locations and your message. We use these details to respond to your enquiry and prepare a quotation. They are stored in our secure database provider, Supabase, and cannot be viewed by other website visitors.
Lawful basis: [PLACEHOLDER — lawful basis, for example legitimate interests]. Retention period: [PLACEHOLDER — how long enquiries are kept].
Visitor analytics
Our website host, Lovable, records how the website is used. Its analytics uses no cookies, stores nothing on your device, doesn't keep IP addresses and doesn't identify visitors. Lovable collects this data for us. Lovable's privacy policy explains how it handles it.
It records the pages visited, where visitors came from, their country, browser, operating system and device type, how long they stay, how fast pages load, errors, and which buttons and links are clicked. Detailed data is kept for 90 days and daily summaries for a year. This website has no cookie banner, so all of this is recorded for every visitor.
Fonts
This website loads its typefaces from Google Fonts. When a page loads, your browser requests the fonts from Google, which receives your IP address and browser details as part of that request.
Customer log in
If you log in to the CGS application, your sign-in session is stored in your browser's local storage so that you stay signed in. Sign-in is provided by Supabase. Information inside customer workspaces is covered by [PLACEHOLDER — customer data processing terms].
Your rights
You have rights under UK data protection law, including to access, correct or erase your personal information. Contact [PLACEHOLDER — privacy contact email]. You may also complain to the Information Commissioner's Office (ICO).